Open to opportunities

Mark Joseph Nota

@mark14

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Customer-focused professional skilled in administrative support and troubleshooting.

Philippines

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What I'm looking for

I am looking for a role that allows me to leverage my administrative and technical skills while providing opportunities for growth and learning in a supportive environment.

As a dedicated professional with extensive experience in administrative support and technical troubleshooting, I pride myself on my customer-focused approach and attention to detail. My background includes managing daily schedules, improving task efficiency, and providing high-quality service in fast-paced environments. I have honed my skills in Microsoft Office applications and developed advanced communication abilities, allowing me to adapt to consumer needs effectively.

Throughout my career, I have worked in various roles, including as a Personal Assistant and Computer Technician. In these positions, I successfully managed tasks, resolved technical issues, and provided guidance to clients on using new tools and systems. My commitment to self-improvement and my ability to function under pressure have been key to my success in delivering exceptional service and maintaining productivity.

Experience

Work history, roles, and key accomplishments

Current

Personal Assistant

Current

Lucena City

Mar 2020 - Jan 2025 (4 years 10 months)

Managed daily schedules and tasks for the supervisor, ensuring quotas were met. Researched and applied tools to improve task efficiency and project workflows while providing detailed feedback on activities.

Task Management Microsoft Office Research Multitasking Communication Problem Solving Time Management

Current

Computer Technician

Current

Plaza Green Computer Repair Services

Jan 2016 - Jan 2025 (9 years)

Performed troubleshooting and maintenance of computer systems. Installed and configured hardware and software for clients, diagnosing and resolving technical issues for individuals and small businesses.

Troubleshooting Software Configuration Technical Support Customer Service Problem Solving Communication

Cyber Café Attendant

Plaza Green Internet Cafe

Mar 2016 - Feb 2020 (3 years 11 months)

Assisted customers with printing, scanning, and using Microsoft Office applications. Provided guidance on safe internet browsing and basic troubleshooting while ensuring workstations were functional.

Customer Support Microsoft Office Troubleshooting Communication Problem Solving

Bagger

SMCO Agora Lucena

Jul 2014 - May 2015 (10 months)

Provided friendly customer service by assisting shoppers with packing and organizing their purchases. Communicated effectively to ensure customer preferences were met and maintained a clean work area.

Customer Service Communication Teamwork Problem Solving