Marion Ngwefang

Served as the primary communications link between cooperating partners, community stakeholders, and the program team, coordinating monthly reporting and follow-up communications.
Verified and cross-checked partner reports for accuracy before submission, catching gaps and inconsistencies (90–95% catch rate).
Coordinated scheduling and follow-up outreach with beneficiary children and families to con

- Conducted field data collection and monitoring across WFP programmes, including Home-Grown School Feeding, nutrition, and education initiatives supporting internally displaced children, ensuring accurate and timely information for programme decision-making.
- Collected, cleaned, and managed monthly market price monitoring data using Kobo Collect and ODK, supporting 3 markets and informing progra

Served as the primary communications link between cooperating partners, community stakeholders, and the program team, coordinating monthly reporting and follow-up communications. Verified and cross-checked partner reports for accuracy, catching gaps and inconsistencies with a 90–95% catch rate.

- Supported the planning, coordination, and implementation of community development and outreach projects serving underserved populations.
- Coordinated project activities, schedules, logistics, and team responsibilities to support timely implementation.
- Facilitated communication among volunteers, project teams, community stakeholders, and partners to ensure clear coordination and follow-up.
- S

Responded to client inquiries and followed up with prospects, converting leads into paying clients for event décor and planning services, contributing to an estimated 20–30% increase in client inquiries. Assisted in developing customized event packages and pricing options, helping improve client conversion by an estimated 15%.

Managed daily customer interactions in person and via WhatsApp/SMS, handling inquiries, orders, and complaints, and resolving issues promptly and professionally. Recommended products tailored to customer needs and supported upselling/cross-selling, contributing to stronger purchase decisions and repeat business.

- Supported the planning and execution of events from initial preparation through on-site delivery, working within client requirements, timelines and available resources.
- Coordinated logistics, vendor communication, materials and on-site arrangements to support smooth event execution.
- Assisted with scheduling, task allocation and resource coordination across multiple event activities.
- Commun

- Managed daily customer interactions, responding to inquiries, resolving complaints and providing timely assistance in a fast-paced retail environment.
- Processed customer transactions accurately while supporting smooth day-to-day operations.
- Handled challenging customer situations professionally, using active listening and problem-solving to maintain positive customer relationships.
- Support

- Supported social case monitoring and vulnerability assessments through social inquiries, documentation review and case follow-up.
- Prepared social inquiry reports to support assessment and decision-making for vulnerable individuals and families.
- Assisted with documentation and verification processes for national disability cards and school fee exemption applications.
- Supported access to psy

Acted as a point of contact for vulnerable populations, accompanying them to services and ensuring timely, appropriate assistance. Processed school fee exemption documentation, contributing to an estimated 70% increase in school attendance among supported cases.

Grade: 3.37/4

Pursued an MBA in Project Management, achieving a GPA of 3.37/4.

Grade: 2.96/4

Earned a Bachelor of Science in Sociology and Anthropology with a GPA of 2.96/4.