Open to opportunities

Lukong ORNELA

@lukongornela

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Impact-driven community development and project coordination professional.

Cameroon

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What I'm looking for

I am seeking a mid-level role that leverages my community development and program coordination experience, offers leadership opportunities, and supports measurable social impact.

I am a passionate, impact-driven professional with over four years of experience in community development, project coordination, administration, and entrepreneurship. I specialize in mobilizing volunteers, facilitating outreach programs, and building partnerships to support vulnerable populations.

I have coordinated inclusive education and empowerment initiatives, facilitated large outreach sessions for children and youth, and managed programs from planning through impact reporting. My work includes hands-on community sensitization, training delivery, and monitoring and evaluation support.

In operations and people roles, I have led teams, managed HR functions, and overseen day-to-day business operations, improving efficiency and client satisfaction. I was promoted multiple times within a multinational agency and directed client portfolios while building high-performing teams.

I bring bilingual communication (English & French), strong stakeholder relations, and proficiency in Microsoft Office and Google tools. I am committed to fostering inclusion, driving sustainable social impact, and scaling community-focused programs.

Experience

Work history, roles, and key accomplishments

Facilitator & Guest Speaker

The Cure NGO

Sep 2025 - Sep 2025 (0 months)

Delivered motivational talks and facilitated sessions during the Back to School campaign to inspire students and parents on the value of education.

Public Speaking Facilitation Community Engagement Session Design

Participant & Facilitator

The Cameroon We Want

Aug 2025 - Aug 2025 (0 months)

Engaged and facilitated community sessions focused on women's empowerment and nation-building during Pan-African Women’s Day events.

Facilitation Community Engagement Event Coordination Public Speaking Advocacy

Human Resources Officer

REMI Industrial SARL

Jan 2025 - Jul 2025 (6 months)

Managed HR operations including recruitment, employee relations, and staff development, and implemented performance review systems to improve workforce effectiveness.

Recruitment Employee Relations Performance Management Staff Training & Compliance Onboarding

Restaurant Manager

Snap & Snacks Restaurant

Feb 2024 - Dec 2024 (10 months)

Oversaw daily restaurant operations, budgeting, staff recruitment and training, and implemented systems that improved efficiency and customer service.

Operations Management Budgeting Recruitment Training Customer Service Process Improvement Inventory Control

Operations Coordinator

MAIMO Foundation

Dec 2022 - Jan 2024 (1 year 1 month)

Coordinated community development projects focused on inclusive education and vulnerable populations, managed volunteer activities and logistics, and delivered outreach programs with impact reporting.

Project Coordination Community Outreach Volunteer Management Report Writing

Agency Director

Immigration Efficace Canada

Jun 2023 - Nov 2023 (5 months)

Managed a visa consultancy agency, overseeing 300+ client portfolios, leading and training teams to ensure service quality and client satisfaction.

Client Management Team Leadership Training Case Management Quality Assurance Process Improvement

Receptionist / Administrative Assistant

Immigration Efficace Canada

Feb 2021 - May 2023 (2 years 3 months)

Progressed through administrative roles, streamlined office operations, managed schedules, and provided frontline customer service and team training support.

Administrative Support Scheduling Customer Service Office Administration Record keeping

Education

Degrees, certifications, and relevant coursework

University of Bamenda - Higher Institute of Commerce & Management (HICM)

Bachelor of Business Administration, Management & Entrepreneurship

Completed a Bachelor of Business Administration in Management & Entrepreneurship at the Higher Institute of Commerce & Management, University of Bamenda, graduating in December 2018.