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Marina Ceada

@marinaceada

Experienced IT Project Manager with a focus on customer success.

Spain

What I'm looking for

I seek a role that values collaboration and continuous improvement, fostering customer success.

I am a dedicated IT Project Manager and Senior Implementation Consultant with a strong track record in managing software integration projects and enhancing customer experiences. My role at Avantio has allowed me to implement tailored strategies that meet the unique needs of clients in the vacation rental market, particularly in French-speaking countries.

With a background in building long-term relationships and cultivating trust, I excel at gathering customer feedback and collaborating with product teams to drive continuous improvement. My experience spans across various roles, including Partner Success and Account Management, where I have successfully analyzed portfolios and identified new opportunities for growth.

My educational background in Spanish Literature and my commitment to supporting students with disabilities reflect my adaptability and strong communication skills. I am passionate about leveraging my expertise to contribute positively to team dynamics and customer satisfaction.

Experience

Work history, roles, and key accomplishments

AV

Implementation Specialist & VR Consultant

Avantio

Oct 2020 - Feb 2023 (2 years 4 months)

Supported the French market by analyzing customer needs and providing tailored solutions. Collaborated with partners to enhance customer care and gathered feedback for product improvements.

SE

Private Teacher

Self-employed

Sep 2011 - Jan 2019 (7 years 4 months)

Provided private classes across all subjects from primary to BAC level, focusing on individualized learning strategies for students.

Education

Degrees, certifications, and relevant coursework

EU

ESPE Education University

Master 1 MEEF, Education

2014 - 2015

Preparation for elementary school teacher exam.

UN

University of Nice

Licence LLCE, Literature

2006 - 2009

Studied Spanish Literature.

Tech stack

Software and tools used professionally

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Marina Ceada - IT Project Manager - Avantio | Himalayas