Marina Ceada
@marinaceada
Experienced IT Project Manager with a focus on customer success.
SpainWhat I'm looking for
I am a dedicated IT Project Manager and Senior Implementation Consultant with a strong track record in managing software integration projects and enhancing customer experiences. My role at Avantio has allowed me to implement tailored strategies that meet the unique needs of clients in the vacation rental market, particularly in French-speaking countries.
With a background in building long-term relationships and cultivating trust, I excel at gathering customer feedback and collaborating with product teams to drive continuous improvement. My experience spans across various roles, including Partner Success and Account Management, where I have successfully analyzed portfolios and identified new opportunities for growth.
My educational background in Spanish Literature and my commitment to supporting students with disabilities reflect my adaptability and strong communication skills. I am passionate about leveraging my expertise to contribute positively to team dynamics and customer satisfaction.
Experience
Work history, roles, and key accomplishments
IT Project Manager
Avantio
Jun 2023 - Oct 2023 (4 months)
Managed IT projects and customized software integration strategies for clients in the vacation rental market. Cultivated strong relationships with customers, providing tailored solutions and gathering feedback for continuous improvement.
Implementation Specialist & VR Consultant
Avantio
Oct 2020 - Feb 2023 (2 years 4 months)
Supported the French market by analyzing customer needs and providing tailored solutions. Collaborated with partners to enhance customer care and gathered feedback for product improvements.
Account Manager
Avantio
Oct 2020 - Jan 2022 (1 year 3 months)
Built long-term relationships with agencies, analyzed existing accounts for new opportunities, and sold additional products to enhance customer experience.
Private Teacher
Self-employed
Sep 2011 - Jan 2019 (7 years 4 months)
Provided private classes across all subjects from primary to BAC level, focusing on individualized learning strategies for students.
Education
Degrees, certifications, and relevant coursework
ESPE Education University
Master 1 MEEF, Education
2014 - 2015
Preparation for elementary school teacher exam.
University of Nice
Licence LLCE, Literature
2006 - 2009
Studied Spanish Literature.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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