Mari Mar Cumpio
@marimarcumpio
Microsoft 365 & IAM specialist optimizing security, collaboration, and license efficiency.
What I'm looking for
I am an IT professional with 9 years' experience specializing in Microsoft 365 administration, Identity and Access Management, and enterprise collaboration tools. I have administered a global M365 tenant for 10,000+ users, implemented MFA and Conditional Access reducing unauthorized logins by 35%, and led a license optimization project that achieved 15% cost savings.
I create SOPs and job aids to streamline onboarding and support, provide L3 escalation for M365/IAM issues, and run migrations and compliance reporting using Power BI and Excel. I prioritize secure, scalable environments, strong user experience, and cross-team collaboration to align IAM with security frameworks.
Experience
Work history, roles, and key accomplishments
Administered Microsoft 365 tenant for a global workforce of 10,000+ users, managing Teams, Exchange Online, and SharePoint; implemented MFA and Conditional Access rules, reducing unauthorized login attempts by 35% and optimizing licensing to save 15%.
Managed end-to-end Azure AD identity lifecycle including onboarding/offboarding and access changes; configured Exchange Online and SharePoint and provided L3 support to resolve escalations and align IAM with compliance.
Digital Workplace System Administrator
Oct 2019 - Mar 2021 (1 year 5 months)
Oversaw Workplace by Meta administration and integrations, assisted M365 migration projects, and produced Power BI and Excel audit reports to ensure access and governance compliance.
Associate System Administrator
TeleTech Inc.
Apr 2018 - Oct 2019 (1 year 6 months)
Managed user access in Active Directory and Office 365, migrated accounts from on-premises to cloud, and handled incidents and change requests via AskNow while supporting audits and creating SOPs.
Senior Specialist, Global ID Management
TeleTech Inc.
Oct 2016 - Apr 2018 (1 year 6 months)
Managed global credentialing and provisioning workflows for TeleTech and client systems, maintaining credentials and supporting integrations with Citrix, ServiceNow, and Fortinet.
Associate System Administrator
TeleTech Inc.
Jul 2016 - Oct 2016 (3 months)
Handled provisioning and de-provisioning using Active Directory, migrated users to Office 365, processed AskNow tickets for requests and incidents, and created job aids and training for new admins.
Education
Degrees, certifications, and relevant coursework
Far Eastern University - Diliman
Bachelor of Science, Information Technology
2012 - 2016
Completed a Bachelor of Science in Information Technology at Far Eastern University - Diliman from 2012 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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