Marijana Kostovska

I am a results-driven and detail-oriented Senior Healthcare Team Leader with extensive experience in client relations, operations management, and team leadership. My career has been dedicated to overseeing healthcare billing and coding teams, ensuring compliance with industry regulations, and optimizing productivity. I pride myself on my exceptional communication, adaptability, and problem-solving skills, which have enabled me to foster strong client relationships and drive business success.

Currently, I manage a team of healthcare professionals at Taskforce BPO, where I ensure optimal performance and adherence to client expectations. My role involves maintaining strong client relationships by providing strategic solutions and aligning operational goals with business objectives. I have successfully developed and implemented team productivity metrics and performance enhancement initiatives, which have significantly improved our service delivery.

Throughout my career, I have held various leadership positions, including Healthcare Team Lead and Healthcare Assistant Team Lead, where I supervised and mentored teams to enhance efficiency and accuracy. My background as a Healthcare Coder and Biller has equipped me with the knowledge and skills necessary to ensure compliance with medical coding and billing standards. I am committed to continuous improvement and professional development, as evidenced by my ongoing education in criminology and various certifications in healthcare coding and billing.