Suzana Markos
@suzanamarkos
Task-driven professional with extensive experience in office management.
What I'm looking for
I am a rigorous and task-driven professional with substantial experience in data entry, customer service, and office management. My career has been marked by my ability to leverage superior communication and interpersonal skills to interact effectively with diverse individuals and groups at all organizational levels. I have a proven track record in managing administrative systems, ensuring accuracy in financial transactions, and maintaining effective client relations.
Throughout my career, I have held various roles that have honed my problem-solving abilities and time management skills. I have successfully managed cash books, invoicing, and accounts payable and receivable, ensuring that all financial processes are executed with precision. My experience as a Front Desk Manager and in dental management has equipped me with the capacity to address customer inquiries and complaints efficiently, fostering trustworthy relationships with clients and colleagues alike.
In addition to my hands-on experience, I have pursued various educational qualifications, including diplomas in psychology and counseling, which have further enhanced my ability to connect with clients and understand their needs. I am now looking to leverage my extensive background in a challenging new role where I can contribute to organizational success and continue to grow professionally.
Experience
Work history, roles, and key accomplishments
Proprietor
Budget Window Cleaning
Jan 2005 - Jan 2020 (15 years)
Oversaw all aspects of the window cleaning business, including financial management, invoicing, and client relations. Managed cash books, processed payments, and maintained budget restrictions.
Front Desk Manager
Hostec Hospitality Services
Jan 2001 - Jan 2005 (3 years 11 months)
Managed front desk operations, addressing customer inquiries and complaints. Developed effective administrative systems and maintained accurate records. Supervised employees, monitored performance, and provided training assistance.
Dental Management
Dr Petar & GJ Louw Dental Surgery
Jan 1999 - Jan 2001 (2 years)
Managed dental office operations, including cash management, invoicing, and customer service. Ensured accurate record-keeping and addressed customer inquiries effectively.
Education
Degrees, certifications, and relevant coursework
Online Academies
O.A Diploma, Counselling
2019 - 2019
Completed an O.A Diploma in Counselling, gaining skills in providing support and guidance to individuals.
Online Academies
O.A Diploma, Psychology
2019 - 2019
Completed an O.A Diploma in Psychology, focusing on psychological principles and practices.
JPR Security Services Industry Training
Certificate II, Security
2005 - 2005
Achieved Certificate II in Security, focusing on security protocols and procedures.
The Results Centre
Flight Attendant Course, Aviation
1998 - 1998
Completed a Flight Attendant Course, acquiring skills in customer service and safety procedures.
Penshurt Girls High School
High School Diploma, General Education
1993 - 1996
Completed education from Year 7 to Year 10, developing foundational skills in various subjects and preparing for further education.
Availability
Location
Authorized to work in
Job categories
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