Mariem Frikha
@mariemfrikha1
Dedicated professional with experience in administrative support and management.
What I'm looking for
I am a dedicated professional with a Diploma in Management and a strong background in administrative support and patient coordination. Currently, I serve as a Receptionist at Syphax Polyclinic, where I excel in greeting patients, scheduling appointments, and managing billing and insurance processes. My experience as an Executive Assistant has equipped me with the skills to provide comprehensive administrative support, coordinate patient care, and manage office operations effectively.
Throughout my career, I have demonstrated my ability to enhance communication and streamline processes within healthcare settings. My internship experiences at Tunisia Telecom and Kadi Distribution Company have further honed my customer service and technical support skills, allowing me to adapt to various roles and responsibilities. I am fluent in Arabic and French, with a solid command of English, which enables me to communicate effectively with diverse populations.
Experience
Work history, roles, and key accomplishments
Receptionist
Syphax Polyclinic
Oct 2024 - Present (9 months)
Greeted patients, scheduled appointments, and managed billing and insurance processes. Provided emergency assistance and handled patient registration.
Executive Assistant
Syphax Polyclinic
May 2022 - Sep 2024 (2 years 4 months)
Provided comprehensive administrative support, managed office operations, and coordinated patient services. Handled document management, communication, and supported executives.
Intern
Tunisia Telecom
Jul 2021 - Jul 2021 (0 months)
Gained exposure to customer service, technical support, and sales and marketing operations. Assisted with network management and billing and finance tasks.
Intern
Kadi Distribution Company
Jun 2021 - Jun 2021 (0 months)
Supported customer service and technical support functions within the building supplies sector. Participated in sales and marketing activities and market research.
Education
Degrees, certifications, and relevant coursework
INSTITUTE OF HIGHER ADMINISTRATION AND BUSINESS STUDIE
Diploma, Management
Obtained a Diploma in Management with a specialization in Management. This program focused on core management principles and practices.
Lycée Majida Boulil
High School Diploma, Economics and Management
Completed a High School Diploma with a focus on Economics and Management. The curriculum provided a foundational understanding of economic principles and business administration.
Availability
Location
Authorized to work in
Job categories
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