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wiem akayshiWA
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wiem akayshi

@wiemakayshi

Dynamic customer service specialist with expertise in client relations.

Tunisia
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers opportunities for growth.

I am a dynamic and detail-oriented customer service specialist with a proven track record at Regency Hotel. My expertise lies in enhancing customer satisfaction through effective communication and problem resolution. I thrive in fast-paced environments where I can utilize my skills in data entry and office management to ensure a seamless experience for all visitors.

During my time at Regency Hotel, I greeted incoming visitors and provided friendly, knowledgeable assistance. I excelled in responding to inquiries and resolving customer problems, which contributed to a positive atmosphere for both clients and staff. My commitment to fostering positive client relations has been a cornerstone of my professional journey.

With a diploma in Customer Service and proficiency in various software tools, I am well-equipped to handle diverse tasks, from scheduling appointments to managing office administration. I am passionate about delivering exceptional service and continuously improving processes to enhance customer experiences.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

HN

Higher Institute of Language, Nabeul

Bachelor of Arts, English Literature and Civilization

Studied English Literature and Civilization, focusing on linguistic and cultural aspects. Developed strong analytical and communication skills through comprehensive coursework.

Tech stack

Software and tools used professionally

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wiem akayshi - Receptionist - Regency Hotel | Himalayas