wiem akayshi
@wiemakayshi
Dynamic customer service specialist with expertise in client relations.
What I'm looking for
I am a dynamic and detail-oriented customer service specialist with a proven track record at Regency Hotel. My expertise lies in enhancing customer satisfaction through effective communication and problem resolution. I thrive in fast-paced environments where I can utilize my skills in data entry and office management to ensure a seamless experience for all visitors.
During my time at Regency Hotel, I greeted incoming visitors and provided friendly, knowledgeable assistance. I excelled in responding to inquiries and resolving customer problems, which contributed to a positive atmosphere for both clients and staff. My commitment to fostering positive client relations has been a cornerstone of my professional journey.
With a diploma in Customer Service and proficiency in various software tools, I am well-equipped to handle diverse tasks, from scheduling appointments to managing office administration. I am passionate about delivering exceptional service and continuously improving processes to enhance customer experiences.
Experience
Work history, roles, and key accomplishments
Receptionist
Regency Hotel
May 2025 - Jul 2025 (2 months)
Greeted incoming visitors and customers professionally, providing friendly and knowledgeable assistance. Responded to inquiries from callers, resolved customer problems and complaints, and confirmed appointments while updating client records.
Education
Degrees, certifications, and relevant coursework
Higher Institute of Language, Nabeul
Bachelor of Arts, English Literature and Civilization
Studied English Literature and Civilization, focusing on linguistic and cultural aspects. Developed strong analytical and communication skills through comprehensive coursework.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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