Mariella Solines

Manage daily business operations, customer communications, purchasing, inventory, logistics, invoicing, and supplier relationships. Build and maintain long-term customer relationships through personalized service and proactive follow-up.

Coordinated tourism projects, international meetings, and operational logistics. Managed relationships with hotels, tourism providers, government agencies, and private stakeholders.

Coordinated reservations, guest services, scheduling, transportation, and daily operational logistics. Supported customers throughout their travel experiences and responded to inquiries and service issues.

Delivered personalized concierge services to international VIP guests. Coordinated transportation, dining reservations, excursions, and guest requests.

Managed daily restaurant operations, staffing, inventory, and customer service. Coordinated staff activities and operational priorities in a fast-paced environment.

Coordinated corporate events, conferences, weddings, and private functions. Managed event logistics, vendors, client communications, and event execution.

Managed daily restaurant operations while maintaining high standards of guest service. Supervised staff and coordinated daily activities to ensure smooth operations.

Provided personalized customer service to club members and guests. Responded to member requests and inquiries while maintaining a professional and welcoming experience.

Supported guest services and assisted with guest requests and special arrangements. Interacted with domestic and international guests and collaborated with hotel departments to ensure a seamless guest experience.

Associate Degree in Hotel Administration from the International College of Hospitality Management Cesar Ritz in Connecticut, USA.

Associate Degree in Tourism from Tecnológico Espíritu Santo in Guayaquil, Ecuador.