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Marie Joy User

@mariejoyuser

Data entry specialist and data analyst at WNS Global Services Philippines, Inc., validating booking records and auditing data quality.

Philippines

Message

What I'm looking for

I’m looking for remote or work-from-home opportunities in data entry, administrative support, back-office work, virtual assistance, or data and quality roles.

At WNS Global Services Philippines, Inc., I processed customer booking requests and validated new booking data against established procedures and service standards.

I reviewed bookings and records for accuracy, completeness, and compliance as an Auditor / Quality Control, identifying discrepancies through regular quality evaluations.

As a Lead Associate, I oversaw daily operations, prepared reports for operational and management requirements, and trained and supported new team members.

Earlier, as a Biller / Data Encoder at FPOSI (Freight Process Outsourcing Solutions Inc.), I processed billing data and maintained organized documentation. I’m open to work-from-home and remote opportunities.

Experience

Work history, roles, and key accomplishments

Lead Associate

WNS Global Services Philippines, Inc.

Jan 2022 - Jan 2025 (3 years)

Oversaw daily operations to maintain smooth and efficient workflow within the team. Trained and supported new team members in procedures, standards, and day-to-day operations.

Operations Management team training Reporting Excel Microsoft Office

Auditor / Quality Control

WNS Global Services Philippines, Inc.

Jan 2019 - Jan 2025 (6 years)

Reviewed bookings and records for data accuracy, completeness, and compliance with established standards. Validated required information and identified discrepancies through regular quality evaluations.

Data Accuracy Quality Control Audit Data Validation Excel

Data Analyst

WNS Global Services Philippines, Inc.

Jan 2017 - Dec 2018 (1 year 11 months)

Processed customer booking requests with a strong focus on data accuracy and efficiency. Performed data input, validation, and review to ensure accurate processing of new bookings.

Data Entry Data Validation Data Processing Excel

Biller / Data Encoder

FPOSI (Freight Process Outsourcing Solutions Inc.)

Jan 2011 - Dec 2016 (5 years 11 months)

Processed billing data accurately and ensured timely submission of records. Maintained organized and accurate documentation to support smooth workflow and operations.

Data Entry Billing Documentation Excel