MTMaria Tsirakou
@mariatsirakou
Energetic service delivery specialist with a passion for helping others.
ZimbabweWhat I'm looking for
My name is Maria Tsirakou, and I am an energetic and empathetic team player who thrives on assisting others. With a strong work ethic and a genuine interest in people, I am dedicated to making a positive impact through attentive care and unwavering support. I am a fast learner, adept at acquiring new skills quickly, and I am committed to contributing effectively while fostering a collaborative environment.
In my role as a Service Delivery Specialist at Klarna, I specialize in finance dispute resolution and have developed proficiency in debt restructuring and bankruptcy cases. My experience includes training, guideline creation, data analysis, and problem-solving, which have equipped me with the skills necessary to navigate complex customer service challenges. Additionally, I have a background in pharmacy, where I supported operational tasks and maintained pharmaceutical inventory.
Experience
Work history, roles, and key accomplishments
Pet Sitter
Rover
Sep 2019 - Present (5 years 10 months)
Gained proficiency in caring for dogs and cats, managing diverse breeds, sizes, and addressing behavioral challenges. Developed strong skills in animal care and client communication.
Service Delivery Specialist
Klarna
Jan 2021 - Nov 2024 (3 years 10 months)
Specialized in finance dispute resolution and proficient in debt restructuring and bankruptcy cases. Experienced in training, guideline creation, data analysis, and problem-solving.
Pharmacy Assistant
Family-operated pharmacy
Jan 2011 - Dec 2016 (5 years 11 months)
Provided support for various operational tasks within the pharmacy, excluding sales of medication. Assisted in maintaining cleanliness and organizing pharmaceutical inventory.
Education
Degrees, certifications, and relevant coursework
Dan Lok
Course, Copywriting
Completed the High Income Copywriter Course by Dan Lok, focusing on advanced copywriting techniques and strategies for generating high-converting content.
Hermods SFI
Course D, Swedish for Immigrants (SFI)
Completed Course D at Hermods SFI, gaining proficiency in the Swedish language. This course provided a strong foundation in Swedish grammar, vocabulary, and communication skills.
UNUniversity of Nicosia
Bachelor in Pharmacy, Pharmacy
Grade: Good grades
Completed all courses for a Bachelor in Pharmacy at the University of Nicosia, achieving good grades. The curriculum covered a comprehensive range of pharmaceutical sciences and practices.
Tech stack
Software and tools used professionally
Availability
Location
ZimbabweAuthorized to work in
Job categories
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