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Maria Sol Segura

@mariasolsegura

Human Resources professional and front desk specialist focused on people-first recruitment and hospitality.

Spain
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What I'm looking for

I seek people-focused roles in HR or hospitality where I can combine recruitment, onboarding, and guest-facing operations to improve engagement and retention.

I am a psychology graduate with five years in Human Resources—specializing in IT soft skills, remote team management, and full life-cycle talent acquisition. I combine analytical hiring practices with empathy and strong communication to build cohesive teams.

My HR work included KPI analytics, OKRs, process automation, sourcing with LinkedIn Recruiter, interviewing in Spanish and English, and onboarding end-to-end. I led engagement initiatives that boosted retention by 60% through team-building and culture work.

I also bring five years of customer service experience and recent hospitality front desk work, managing reservations, payments, incident resolution, and cross-team coordination to ensure positive guest experiences. I am adaptable, proactive, and solutions-oriented.

Relocated from Argentina to Europe seeking growth and quality of life, I pursue roles that combine people management, operational excellence, and customer-facing responsibilities—particularly in HR, hospitality, or talent acquisition.

Experience

Work history, roles, and key accomplishments

AH
Current

Front Desk Agent

Arc House Hostel

May 2025 - Present (4 months)

Manage check-in/check-out, reservations, payments and incident resolution while coordinating housekeeping and maintenance to ensure positive guest experiences during peak season.

EL

Talent Acquisition Specialist

EPAM / Chubut IT / Latam5411

Mar 2020 - Jul 2024 (4 years 4 months)

Managed full-cycle recruitment for IT and marketing roles, implemented KPI analytics and OKRs, automated processes, and increased remote team retention by 60% through engagement and onboarding improvements.

BE

Seasonal Food Truck Worker

Baires Empanadas

Jan 2019 - Dec 2023 (4 years 11 months)

Worked seasonal front-of-house and food service duties during winter and summer seasons, supporting operations and customer service for a food truck business.

Education

Degrees, certifications, and relevant coursework

Maria Sol hasn't added their education

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Tech stack

Software and tools used professionally

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Maria Sol Segura - Front Desk Agent - Arc House Hostel | Himalayas