At Teleperformance Barcelona, I led teams of full-cycle recruiters across EMEA, LATAM, and AMER digital sales markets, managing quarterly targets of around 150 hires. I also aligned recruitment strategy and best practices across Barcelona, Lisbon, and Toronto, influencing headcount planning through data-driven hiring reports.
I've built scalable sourcing and recruitment operations from scratch, including a four-person sourcing team supporting Google HQ across EMEA. Using KPI-led funnel models and automated workflows, the team delivered 565 qualified candidates and contributed to 83 hires in four months.
I improve hiring through capacity planning, workflow mapping, ATS administration, dashboard automation, and stakeholder alignment. My process redesign in Lisbon increased hire volume by 25% and quality by 50% for French and DACH hiring within three months.
