Sandy Avendano
@sandyavendano
Results-driven and detail-oriented professional
What I'm looking for
As a seasoned customer service and digital support expert, I leverage my strong background in managing inquiries, conducting data entry, and handling administrative tasks in remote settings to deliver exceptional service and resolve issues efficiently. With a proven track record of building rapport, documenting interactions, and utilizing digital tools and CRM systems, I excel in providing tailored support to diverse audiences.
With a unique blend of bilingualism in English and Spanish, I adapt communication styles to cater to diverse clients, ensuring client satisfaction through proactive engagement and problem-solving. My strong organizational skills, attention to detail, and interpersonal abilities make me an ideal fit for remote roles.
Throughout my career, I have honed my expertise in customer service, client communications, and digital support, with a focus on building strong relationships and driving results. I am eager to bring my skills and experience to a new role, where I can continue to make a positive impact and drive success.
Experience
Work history, roles, and key accomplishments
Medical Aesthetician & Laser Tech
SkinSpirit Rice Village
Feb 2020 - Jan 2022 (1 year 11 months)
Performed client consultations, responded to customer inquiries, and managed digital scheduling and client records for seamless remote support.
Medical Aesthetician & Laser Tech
Integrated Aesthetics
Jan 2020 - Jan 2022 (2 years)
Provided education on skincare products and services via virtual consultations and remote communications, and utilized digital tools for patient documentation and service coordination.
Medical Aesthetician
Durrani MD & Associates
Oct 2018 - Jan 2020 (1 year 3 months)
Maintained regular patient communication through email, phone, and text for follow-ups and service inquiries, and translated complex treatment details into easily understandable terms.
Administrative Assistant
Language Immigration Law Firm
Jan 2016 - Oct 2018 (2 years 9 months)
Managed remote communications with clients, assisted with documentation and translation of legal forms, and coordinated office operations.
Dental Receptionist
Smile Barn Dental
Jan 2014 - Jan 2016 (2 years)
Scheduled patient appointments and managed digital record-keeping for insurance and privacy compliance, and engaged with patients remotely to confirm appointments.
Automotive Loan Processor & Customer Relations Coordinator
Drive Away Autos
Jan 2013 - Jan 2014 (1 year)
Handled customer inquiries and loan applications through phone and email, and coordinated with financial institutions and clients for seamless remote support.
Education
Degrees, certifications, and relevant coursework
Sandy hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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