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@mariasanchez29
Business Administration professional specializing in administrative operations, customer service, and event coordination.
I am a proactive Business Administration professional with broad experience in municipal administration, customer service, sales, and event logistics. At Municipalidad de Tibás I have provided administrative support across multiple departments, managed document processing, coordinated event logistics, and supported HR and social management functions, consistently demonstrating strong communication, organization, and conflict-resolution skills.
I have a Bachelor’s in Business Administration (Marketing) and multiple certifications in Office applications, customer service, and accessibility. I bring hands-on experience in sales, database creation, reporting, and venue operations (sound and lighting), and I am committed to continuous learning and contributing positively to team and organizational goals.
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Work history, roles, and key accomplishments
Municipalidad de Tibás
Apr 2019 - Present (6 years 7 months)
Provide administrative support across HR, Mayor’s Office, Social Management and Urban Planning, managing document transcription, filing, event logistics and customer service for municipal programs since 2019.
Sykes
May 2017 - Jun 2018 (1 year 1 month)
Managed over 300 AT&T personal and business accounts, provided technical assistance and consistently met monthly sales targets while delivering high-quality customer support.
Consorcio Empresarial Rameza
Apr 2015 - Dec 2016 (1 year 8 months)
Managed sales for seminar registrations and sponsorships across the Americas, built client databases, met project sales targets and prepared weekly performance reports.
Events with Love by Andrea Fernández
Oct 2014 - Feb 2015 (4 months)
Supported logistics and coordination for corporate and social events, assisting with on-site guest management and event operations.
D'La Rosa Restaurant
Jun 2010 - Jul 2011 (1 year 1 month)
Planned and supervised daily restaurant operations, managed staff, suppliers, inventory and accounts payable to ensure service quality and drive sales.
Degrees, certifications, and relevant coursework
Administrative Assistant, Administrative Assistance
2014 - 2015
Completed an Administrative Assistant program from November 2014 to March 2015.
ESL Program, English as a Second Language
2014 - 2014
Completed an English as a Second Language (ESL) program from January 2014 to June 2014.
Bachelor's Degree in Business Administration, Business Administration, Marketing
2008 - 2012
Completed a Bachelor's Degree in Business Administration with a focus on Marketing from January 2008 to December 2012.
High School Diploma, General Secondary Education
Obtained a High School Diploma in 2007.
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