Maria Rodriguez
@mariarodriguez1
Experienced customer service professional with a passion for excellence.
What I'm looking for
I am an experienced customer service professional with over 5 years in the industry, dedicated to providing exceptional service and ensuring customer satisfaction. My journey began with roles in various organizations where I honed my skills in communication, organization, and problem-solving. I have a proven track record of success, including being recognized as the Loyalty Care Associate of the Year at Marriott International in 2023.
Throughout my career, I have embraced opportunities to grow and take on more responsibilities. From answering phones and scheduling appointments to managing reservations and assisting with customer needs, I have consistently demonstrated my commitment to excellence. As the owner of Sugar & Spice Mini Desserts, I have further developed my entrepreneurial skills, ensuring that every dessert I create adds a special touch to my customers' celebrations.
Experience
Work history, roles, and key accomplishments
Owner/Baker
Sugar & Spice Mini Desserts
Aug 2014 - Present (10 years 11 months)
Operated a home-based baking business, creating and delivering desserts for various events, ensuring customer satisfaction and quality.
Sales & Service Associate
Marriott International
Aug 2022 - Nov 2024 (2 years 3 months)
Assisted customers with reservations and vacation planning, modified bookings, and provided account-related services. Promoted to the Loyalty department for enhanced guest support.
Caregiver
TLSea Home Care
Jan 2009 - Mar 2014 (5 years 2 months)
Provided care to patients by administering medications, logging medical information, and assisting with daily needs to ensure their safety and well-being.
Tax Assistant
Bonwits Tax Services
Feb 2002 - May 2005 (3 years 3 months)
Assisted in tax preparation by answering phones, filing, and taking payments to the bank. Prepared tax documents for clients.
Administrative Assistant
Raul Montaner Esq
Mar 2001 - Feb 2002 (11 months)
Provided administrative support by answering phones, filing documents, and scheduling appointments. Ensured proper completion of documents for clients.
Education
Degrees, certifications, and relevant coursework
G. Holmes Braddock High School
High School Diploma
1998 - 2002
Completed high school education with a focus on foundational skills necessary for further education and career development.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Maria?
You can contact Maria and 90k+ other talented remote workers on Himalayas.
Message MariaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
