Open to opportunities

Maria Odiyo

@mariaodiyo

Message

Experienced tours and travel consultant with strong administrative skills.

Kenya

Message

What I'm looking for

I am looking for a challenging role that allows me to showcase my skills and contribute to organizational success while climbing the professional ladder.

I am an experienced management professional specializing in tours and travel consultancy, with a strong background as a Senior Administrative Assistant. My journey began at St. Camillus Mission Hospital, where I have honed my skills in creating customized travel itineraries and managing travel logistics for over 20 years. My ability to build rapport with clients has been instrumental in understanding their travel needs and ensuring their satisfaction.

Throughout my career, I have demonstrated excellent customer service skills and a deep knowledge of destination regulations, which allows me to advise clients effectively. I am also proficient in managing schedules and appointments for senior management, ensuring that all travel arrangements are seamless. My commitment to maintaining high standards in the workplace and my proficiency in digital tools have enabled me to contribute significantly to organizational success.

Experience

Work history, roles, and key accomplishments

Current

Tours and Travel Consultant

Current

St. Camillus Mission Hospital

Sep 2003 - Present (21 years 10 months)

Successfully created customized travel itineraries and managed travel logistics, ensuring seamless experiences for clients. Provided excellent customer service, building strong rapport to understand and fulfill diverse travel needs.

Logistics Customer Service Scheduling Correspondence Management

Current

Senior Administrative Assistant

Current

St. Camillus Mission Hospital

Sep 2003 - Present (21 years 10 months)

Managed and maintained schedules, appointments, and travel arrangements for the Director, management, and volunteers. Handled incoming and outgoing correspondence, including letters, emails, and telephone calls, ensuring efficient communication flow.

Administrative Support Scheduling Correspondence Management

Education

Degrees, certifications, and relevant coursework

East African Community Secretariat

Course, Tourism Marketing

Currently undertaking a Tourism Marketing Course, co-funded by the European Union and the Federal Republic of Germany through GIZ. This ongoing professional development aims to enhance skills in tourism marketing.

DIMA COLLEGE

Diploma, Management of Travel and Tourism

Completed a diploma program focused on the management aspects of the travel and tourism industry. Gained knowledge in various areas pertinent to tours and travel operations.

REESWOOD SECRETARIAL COLLEGE

Certificate, Secretarial Studies

Obtained certificates in various secretarial studies, including English for Business studies, Front office, Typing, Shorthand, and Office practice. Developed essential administrative and office management skills.

C.B.C COMPUTER COLLEGE

Certificate, Computer Packages

Completed a program in computer packages, gaining proficiency in various software applications. Developed foundational digital literacy skills.

St. Anne's Lioki Secondary School

K.C.S.E, General Studies

Grade: C plain

Completed secondary education and obtained the Kenya Certificate of Secondary Education. Achieved a C plain grade.

Fairlawn's primary school

K.C.P.E, General Studies

Grade: 63 points

Completed primary education and obtained the Kenya Certificate of Primary Education. Achieved 63 points.

Mission for Essential Drugs and Supplies

Seminar, Administrative Staff

Attended an Administrative Staff Seminar organized by Mission for Essential Drugs and Supplies. The seminar provided professional development in administrative functions.