Open to opportunities

Mariam Tariq

@mariamtariq

Message

I build high-converting appointment pipelines and improve client operations for remote US and UK businesses.

Pakistan

Message

What I'm looking for

I'm looking to support remote client operations and sales teams by building reliable appointment pipelines, improving lead follow-up, reducing no-shows, and resolving customer objections.

I'm currently driving inbound and outbound appointment pipelines for Lifespan Euro Med Spa, using Weave and GoHighLevel to increase calendar booking density, qualify prospects, and reduce no-shows through proactive reminders.

At Marble Mania, I manage high-volume customer inquiries across chat, digital, and phone channels. I analyze customer friction points, improve conversational workflows, and mentor junior team members on objection handling.

My remote operations experience includes supporting Boogles Ltd in London and Staff Kingdom Inc in Toronto, where I coordinated cross-border schedules, executive presentations, VIP correspondence, real estate lead qualification, tenant matching, and digital support workflows.

Earlier in my career, I led educational operations as a Vice Principal and taught for more than a decade. I bring fluent English and Urdu communication, structured workflow management, and a practical focus on client experience, conversion, and follow-through.

Experience

Work history, roles, and key accomplishments

Current

Multi-Channel Sales Support Specialist

Current

Marble Mania

Oct 2024 - Present (1 year 11 months)

Managed high-volume customer inquiries and support queues across multi-channel live chat, digital, and phone frameworks. Analyzed communication logs to map customer friction points and deployed conversational workflow adjustments to increase repeat bookings.

Customer Support Live Chat Objection Handling Slack Workflow Optimization

Current

Sales Development Representative

Current

Lifespan Euro Med Spa

Sep 2024 - Present (2 years)

Managed inbound and outbound call routing and warm lead pipelines using Weave to maximize sales calendar booking density. Leveraged GoHighLevel marketing automation to reduce no-show rates and systematized lead tracking in custom CRM pipelines.

GoHighLevel Weave CRM Lead Qualification Objection Handling Appointment Setting Marketing Automation

Client Operations & Virtual Assistant

Boogles Ltd

Jul 2023 - Dec 2023 (5 months)

Engineered data-backed presentation decks using PowerPoint for executive-level training and client pitches. Managed real-time administrative schedules and cross-border project milestones through Slack, and orchestrated international travel logistics.

PowerPoint Slack Administrative Support Travel Coordination Client Relations

Vice Principal

APS West

Aug 2022 - Aug 2023 (1 year)

Directed campus-wide administrative operations, ensuring compliance with institutional policies and optimizing workflows. Managed educational workforces and structured professional development frameworks.

Administration Compliance Workforce Management Professional Development

Operations & Portfolio Coordinator

Staff Kingdom Inc

Jul 2022 - Jul 2023 (1 year)

Administered a remote international real estate sales pipeline using automated TenantCloud workflows. Centralized lead qualifying, tenant matching, and communication touchpoints through a digital property management funnel.

Tenant Cloud Real Estate Lead Qualification CRM Customer Satisfaction

Lecturer

Cantt Public College For Girls

Aug 2017 - Aug 2022 (5 years)

Developed comprehensive curriculum plans and delivered advanced lectures to drive high student performance outcomes. Analyzed student academic tracking metrics to present performance reviews to executive boards.

Curriculum Development Lecturing Academic Performance Analysis

Teacher

APS North Campus

Apr 2012 - Aug 2017 (5 years 4 months)

Coordinated classroom execution frameworks, managing high-volume parent stakeholder relations and training initiatives. Implemented data-informed workflow adjustments to lower student friction points and elevate learning engagement.

Classroom Management Stakeholder Relations Training Data Driven Instruction