Aina Odunayo
@ainaodunayo
Highly skilled General Virtual Assistant
What I'm looking for
I am a highly skilled General Virtual Assistant with a focus on roles such as Personal Assistant, Executive Assistant, Lead Generation, and Appointment Scheduling. I am proficient in managing executive schedules, organizing high-level meetings, and executing administrative responsibilities. I am committed to enhancing digital presence and delivering extensive support to improve organizational effectiveness.
I am enthusiastic about employing strategies to foster engagement and growth while maintaining smooth daily operations. With experience in customer service, I have developed strong skills in time management, calendar management, email management, task prioritization, data entry, client relations management, problem-solving, confidentiality and discretion, CRM software proficiency, administrative support, document management, customer service & relations, and appointment scheduling.
I hold a Higher National Diploma in Banking and Finance from Osun State College of Technology and have completed various certifications in digital skills, customer service, and data entry.
Experience
Work history, roles, and key accomplishments
Customer Service
Desourcetech integrated Limited
Sep 2022 - Present (2 years 8 months)
Manage large amounts of incoming phone calls, identify and access customers needs to achieve satisfaction, build sustainable relationships and trust with customer accounts through open and interactive communication.
Education
Degrees, certifications, and relevant coursework
Osun State College of Technology
Higher National Diploma, Banking and Finance
2012 - 2014
Availability
Location
Authorized to work in
Salary expectations
Job categories
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