Vivienne James

As a seasoned Virtual Assistant, I bring a strong background in executive and administrative support to the table. With over 3 years of experience, I've honed my skills in calendar management, correspondence handling, event organization, and office operations streamlining. My proficiency in various software tools enables me to improve efficiency and productivity through effective task management.

In my current role as Senior Administrative Assistant at EUICENTRE, I've successfully managed executive calendars, drafted and edited correspondence, and acted as a liaison between executives, internal teams, clients, and external stakeholders. I've also achieved significant cost savings through effective travel planning and vendor negotiations, and developed a new customer service protocol that improved response time by 50% and increased customer satisfaction ratings.

Prior to EUICENTRE, I worked as an Administrative Assistant at CADCONSULTING, where I provided comprehensive administrative support to department managers, handled incoming calls and emails, and organized and maintained updated filing systems.