Ahmed Hussein
@ahmedhussein2
Customer support specialist skilled in chat, social media, and CRM.
What I'm looking for
I am a highly motivated and reliable customer support specialist with proven experience handling inquiries across chat and social media platforms, including WhatsApp, Messenger, and email. I bring strong written communication, fast typing, accurate data entry, and a solution-oriented approach that improved customer satisfaction and online engagement in freelance roles.
I hold a Bachelor of Dental Medicine & Surgery (BDS) and combine discipline, patience, and empathy with time-management and teamwork skills to deliver consistent, high-quality support. I am eager to join a reputable company in a remote Customer Support / Chat Agent role where I can continue to learn and contribute to client satisfaction and operational success.
Experience
Work history, roles, and key accomplishments
Social Media Assistant
Freelance
Jan 2023 - Present (2 years 9 months)
Provided remote customer support via WhatsApp, Messenger, and email, improving response times and online engagement while managing feedback, complaints, and order tracking.
Education
Degrees, certifications, and relevant coursework
Sinai University
Bachelor of Dental Medicine & Surgery, Dental Medicine & Surgery
Completed Bachelor of Dental Medicine & Surgery (BDS) at Sinai University in Al Qantara, Egypt.
Availability
Location
Authorized to work in
Job categories
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