Maria E Delgado

Interpreted from English to Spanish for virtual clients across various industries, using Interpreter Connect and NICE systems. Answered incoming calls to facilitate direct communication between clients and their customers.

Spearheaded enrollment applications for virtual learners, reviewed confidential documentation for eligibility, and engaged with parents remotely to clarify requirements and resolve issues. Represented Stellar Virtual in daily communications with families across multiple states.

Advised families and educational personnel on educational topics, assisted with scholarship documents, career pathway guidance, grant applications, and provided editorial support on educational documents and websites.

Delivered instruction as a substitute teacher across K-8 and 9-12 grades, adhering to daily lesson plans and managing classroom dynamics. Completed comprehensive safety and policy orientation to obtain certification.

Coordinated details for the assigned Title V-B grant account, including correspondence with the Principal Investigator and administrative staff. Conducted reviews and processing of correspondence, billing requests, and grant components while ensuring compliance with CSU regulations.

Provided academic advising for all degree programs, participated in orientation programs, and referred students to relevant services. Assisted with data reporting tasks as assigned by the supervisor.

Managed student academic files and provided case management services, collaborating with campus departments to facilitate admissions, academic progress, and graduation. Oversaw online correspondence, advising, orientation, and evaluations, and managed budget reconciliation for the BAT.HST program.

Collaborated with campus departments to facilitate admissions, academic progress, and graduation for graduate students across six programs. Collected and analyzed data for reports on commencements, enrollment, budget, and accreditation compliance, and led a team of student assistants.

Bachelor of Arts degree in Communications with a minor in Chicano Studies.

High school diploma from Shafter High School.

Master of Arts degree in Student Services Counseling and Public Administration in Higher Education.