Ari Amador
@ariamador
I guide students through financial aid and VA education benefits with accuracy and care.
United StatesWhat I'm looking for
I've guided students through financial aid, federal and state aid, institutional assistance, and VA education benefits at Strategic Education's Capella University, Galen College of Nursing, and The College of Healthcare Professions.
At Capella University, I reviewed student accounts and eligibility documentation, resolved account discrepancies with internal teams, and maintained records for audits, compliance reviews, and reporting requirements.
As a VA Coordinator at Galen College of Nursing, I served as a liaison between veterans, educational institutions, and the Veterans Administration. I also reconciled VA tuition payments and prepared documentation for compliance surveys and audits.
My background also includes bilingual client service and account support at JPMorgan Chase, plus event operations and AV support at Texas State University. I work fluently in English and Spanish and handle sensitive information with care.
Experience
Work history, roles, and key accomplishments
Financial Aid Advisor
Strategic Education, Capella University
Nov 2025 - Apr 2026 (5 months)
Advised students remotely on financial aid programs and processed confidential student records. Coordinated with internal departments and external representatives to resolve account issues.
VA Coordinator
Galen College of Nursing
Feb 2023 - Nov 2025 (2 years 9 months)
Supported VA students with educational benefit applications and acted as a liaison between veterans, institutions, and the VA. Reconciled tuition payments and prepared for compliance audits.
Financial Aid Advisor
The College of Healthcare Professions
Oct 2020 - Dec 2022 (2 years 2 months)
Advised students and families in English and Spanish on financial aid options and assisted with FAFSA and required forms. Conducted data entry and processed payments.
Handled customer interactions with empathy, processed payments and bank reconciliations, and reviewed credit card accounts. Documented account activities concisely.
Event Assistant
Texas State University Conference Services
Aug 2016 - May 2018 (1 year 9 months)
Prepared and set up events, supervised the LBJ Student Center, and provided tech support for events. Maintained AV equipment inventory and assisted with IT troubleshooting.
Education
Degrees, certifications, and relevant coursework
Texas A&M University - San Antonio
Master of Business Administration, Business Administration
Pursued a Master of Business Administration degree at Texas A&M University - San Antonio.
Texas State University
Bachelor of Business Administration, Business Management
Earned a Bachelor of Business Administration in Business Management with a concentration in Human Resources.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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