Maria Castro Couce

I am a dedicated and empathetic Patient Care Specialist and Customer Experience Professional with a multilingual background in healthcare and customer relations. My extensive experience in healthcare services has equipped me with the skills to deliver compassionate, solution-focused support in high-pressure environments. I have worked with international patients, assisting them through sensitive healthcare processes while ensuring a high-quality patient experience.

As the founder of a global voice-over and wellness guidance business, I provide soothing audio for meditation and mindfulness apps. My work involves collaborating with international wellness platforms to create content that enhances relaxation and mental well-being. I am passionate about helping others feel calm, supported, and heard, and I strive to ensure exceptional client satisfaction in every interaction.

With a strong background in operations management and strategic planning, I leverage my analytical and organizational skills to optimize patient care and customer support services. I am seeking a fully remote opportunity where I can continue to support individuals and contribute to their well-being.