At OLSoftware, I manage portfolios of support, development, technology evolution, and staffing services for corporate clients, with significant experience in Utilities. I lead multidisciplinary teams while coordinating clients, vendors, strategic stakeholders, critical incidents, SLAs, KPIs, and continuity operations.
I've structured OLSoftware's project management process from the ground up, establishing methodological and governance foundations. Over the last three years, I've led OpenSmartFlex evolution, integration, and specialized support initiatives for Utilities clients.
Previously at Ludycom, I led the functional management and evolution of LudyCommerce for natural gas commercialization, directing end-to-end technology projects from scope, schedules, budgets, and risks through development and post-production support. I also helped standardize software development processes and contributed to ISO/IEC 29110, ISO 9001, and ISO 27001 practices.
My career began in systems analysis and software development, including SQL Server databases, Visual Basic .NET applications, reporting, functional requirements, implementation, training, and support. I connect business needs with technology delivery using Agile, Scrum, Kanban, Waterfall, and hybrid approaches.
