Alexandra Morales
@alexandramorales
I’m a senior IT project director and systems engineer modernizing cloud platforms and cybersecurity.
ColombiaWhat I'm looking for
I’m a Senior Technology Leader with over 18 years of experience leading Technology, Infrastructure and Projects (PMO) areas across health, logistics, and technology, focused on modernization strategies and service excellence. My work is centered on agile and predictive methodologies (Scrum/PMI), cloud migrations (IaaS/PaaS), and strengthening information security under the ISO 27001 standard.
In my current role as IT Project Director at KORAL ADVANCED TECHNOLOGY S.A.S., I lead strategic planning and product lifecycle evolution, manage a direct team of 8, and drive agile adoption to maximize delivery speed. Previously at COOMEVA MEDICINA PREPAGADA S.A, I coordinated national IT operations and support, implementing ITIL service management, improving user satisfaction by 35%, reducing RTO from 24 to 4 hours, cutting infrastructure operating costs by 30%, and deploying a layered cybersecurity model (SIEM, DLP, WAF) aligned with ISO 27001.
Experience
Work history, roles, and key accomplishments
IT Project Director
Koral Advanced Technology S.A.S.
Feb 2025 - Present (1 year 4 months)
Directed Phase II of Core Banking modernization, achieving 100% compliance with master-schedule milestones and maintaining business operational continuity during critical data migration. Implemented hybrid PMI+Scrum PMO standards, increasing portfolio visibility by 90% and improving schedule adherence across strategic projects.
National IT Ops Coordinator
Coomeva Medicina Prepagada S.A.
Jul 2016 - Jan 2025 (8 years 6 months)
Led national IT operations, defining DRP and cybersecurity controls while reporting service performance to Technology Management. Delivered ITIL service management (35% user satisfaction increase), reduced RTO from 24 to 4 hours, cut infrastructure operating costs 30% through IaaS/PaaS migration, and improved incident detection by 90% with an ISO 27001-aligned SIEM/DLP/WAF model.
Western Regional IT Manager
Servientrega S.A.
Jun 2006 - Jun 2016 (10 years)
Managed Western Region IT operations, stabilizing infrastructure and ensuring business core availability and office network communications continuity aligned to regional logistics needs. Sustained 95% SLA compliance, and ensured 100% operability through continuity-aligned risk management and resolution of critical incidents.
Education
Degrees, certifications, and relevant coursework
University Autónoma de Occidente
Information Security Specialist, Information Security
2013 - 2013
Completed an Information Security Specialist program at Universidad Autónoma de Occidente in 2013.
University Autónoma de Colombia
Systems Engineer, Systems Engineering
2002 - 2002
Completed a Systems Engineer program at Universidad Autónoma de Colombia in 2002.
Tech stack
Software and tools used professionally
Availability
Location
ColombiaAuthorized to work in
Job categories
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