Open to opportunities

Maria Ambriz

@mariaambriz

Bilingual operations and client coordination professional delivering healthcare workflows, customer success, and remote-ready support.

United States

Message

What I'm looking for

I’m seeking a fully remote, asynchronous role where I can support clients through clear written communication, coordinate operations and workflows, and grow with stability.

I’m an Operations and client coordination professional with healthcare, management, and customer success experience. I coordinate patient care workflows, documentation, and internal communications, manage scheduling and follow-ups, and resolve issues via written channels to ensure accuracy and timely outcomes in a regulated environment.

I bring a proven track record of workflow coordination from daily operations and training in high-volume settings, where I supported onboarding, created written processes and guidelines, and improved efficiency and order accuracy. Bilingual in English and Spanish, I’m especially effective at written client communication (email and chat), data accuracy, and clear documentation—bringing the same structure, prioritization, and remote-collaboration focus to fully remote, asynchronous work.

Experience

Work history, roles, and key accomplishments

Current

Health & Wellness Coordinator

Current

FirstHealth of the Carolinas

Jan 2025 - Present (1 year 6 months)

Coordinated patient care workflows, documentation, scheduling, and internal communications using healthcare systems and portals. Managed nutritionist/personal training/benefits scheduling and supported oncology patient outreach, including navigation of massage therapy services.

Healthcare Documentation Scheduling Records Management Internal Communications Patient Services Coordination Oncology Patient Outreach

Barista / Bartender / Front-of-House

Kohi Coffee Co

Jan 2018 - Jan 2023 (5 years)

Provided customer service in fast-paced front-of-house environments by managing orders and transactions. Maintained order accuracy while multitasking and supported daily operational needs and team coordination.

Customer Service Order Accuracy Multitasking Attention To Detail Time Management Team Coordination

Barista / Bartender / Front-of-House

Pony Espresso

Jan 2018 - Jan 2023 (5 years)

Customer Service Order Accuracy Multitasking Attention To Detail Time Management Team Coordination

Barista / Bartender / Front-of-House

Red’s Corner

Jan 2018 - Jan 2023 (5 years)

Customer Service Order Accuracy Multitasking Attention To Detail Time Management Team Coordination

Barista / Bartender / Front-of-House

Pinehurst Brewing Company

Jan 2018 - Jan 2023 (5 years)

Customer Service Order Accuracy Multitasking Attention To Detail Time Management Team Coordination

Assistant Manager (Operations & Training)

Texas Roadhouse

Apr 2019 - Jul 2021 (2 years 3 months)

Managed daily operations, scheduling, and workflow coordination during high-volume periods. Trained and onboarded new team members and supported to-go operations during COVID to ensure order accuracy and efficiency.

Operations Coordination Scheduling High Volume Onboarding ToGo Operations Order Accuracy Conflict Resolution Team Support