Open to opportunities

Mason Vernon

@masonvernon

Message

Adaptable community health and operations professional focused on process improvement and project coordination.

United States

Message

What I'm looking for

I'm seeking a collaborative role applying project coordination and operational strengths in healthcare or operations, with mentorship, measurable impact on process improvement, and clear growth pathways.

I am an adaptable and driven professional with a background in Community Health and Exercise Science, focused on improving workflows, operational efficiency, and team outcomes.

In fast-paced hospitality roles I improved task delegation and scheduling, increased table turnover efficiency, tracked service metrics, assisted with inventory, and trained new team members while resolving escalated customer concerns.

I am expanding my knowledge in project coordination, business operations, and public health initiatives and am eager to apply my organizational and leadership skills to drive measurable improvements.

Experience

Work history, roles, and key accomplishments

Current

Server/Bartender

Current

KemperSports

Dec 2024 - Present (9 months)

Supported daily operations as server/bartender, improving table turnover efficiency through process improvements and collaborating with kitchen and management to resolve workflow challenges; tracked service metrics to inform operational optimization.

Customer Service Team Collaboration Process Improvement Metrics Conflict Resolution Time Management Scheduling POS

Server

Sahm's Hospitality Group

May 2023 - Nov 2024 (1 year 6 months)

Improved task delegation and efficiency during high-volume shifts and supported scheduling and inventory tracking to maintain smooth operations; resolved escalated customer concerns using effective conflict resolution strategies.

Task Delegation Scheduling Conflict Resolution Customer Service Shift Scheduling Onboarding Time Management

Front of House Team Member

Chick-fil-A

Delivered high-volume customer service, handled transactions and order fulfillment, and helped train new team members while implementing organizational strategies to improve food service operations.