Maria Aguirre
@mariaaguirre
Motivated Client Care Specialist with a focus on exceptional service.
What I'm looking for
I am a motivated and customer-focused Client Care Specialist with two years of experience in delivering exceptional service in high-pressure environments. My expertise lies in building strong relationships with clients, addressing inquiries, resolving complaints, and providing tailored solutions that meet their needs. I thrive in team settings and excel at managing multiple tasks simultaneously, ensuring the highest level of client satisfaction.
Currently, I work as an Employment Counselor at the Kamloops Society for Community Inclusion, where I assess clients’ interests and skills to help them secure employment. I actively seek out job opportunities and provide clients with essential information and support in job search strategies, resume writing, and interview skills. My previous role as a Community Connections Assistant Coordinator at Kamloops Immigrant Services allowed me to enhance public awareness through effective communication tools and event planning, further solidifying my commitment to community engagement and relationship building.
Experience
Work history, roles, and key accomplishments
Employment Counselor
Kamloops Society for Community Inclusion
May 2023 - Present (2 years 1 month)
As an Employment Counselor, I assess clients' skills and interests to help them secure employment. I identify barriers to employment, find job opportunities, and provide support in job search strategies, resume writing, and interview skills. I also conduct workshops and follow up on job placements.
Community Connections Assistant Coordinator
Kamloops Immigrant Services
Jul 2022 - Apr 2023 (9 months)
In this role, I assisted in planning and organizing workshops and events, promoted activities through social media, and managed resources and volunteer coordination. I maintained records and contributed to communication tools to enhance public awareness.
Tasting Room Associate
Harper's Trail Winery
Mar 2022 - Aug 2022 (5 months)
Responsible for daily operations of the tasting room, including maintaining inventory, using the POS system, and promoting wine sales. I engaged with customers enthusiastically while ensuring a clean and organized environment.
Education
Degrees, certifications, and relevant coursework
Thompson Rivers University
Bachelor of Communications, Communications
2018 - 2022
Grade: 3.61
Completed a Bachelor of Communications with a major in Public Relations and a minor in Marketing. Achieved Dean's List honors in Winter 2020, Fall 2020, and Fall 2021 with a GPA of 3.61.
Availability
Location
Authorized to work in
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