MA
Open to opportunities

Maria Aguirre

@mariaaguirre

Motivated Client Care Specialist with a focus on exceptional service.

Canada

What I'm looking for

I seek a role that fosters community engagement and offers growth opportunities.

I am a motivated and customer-focused Client Care Specialist with two years of experience in delivering exceptional service in high-pressure environments. My expertise lies in building strong relationships with clients, addressing inquiries, resolving complaints, and providing tailored solutions that meet their needs. I thrive in team settings and excel at managing multiple tasks simultaneously, ensuring the highest level of client satisfaction.

Currently, I work as an Employment Counselor at the Kamloops Society for Community Inclusion, where I assess clients’ interests and skills to help them secure employment. I actively seek out job opportunities and provide clients with essential information and support in job search strategies, resume writing, and interview skills. My previous role as a Community Connections Assistant Coordinator at Kamloops Immigrant Services allowed me to enhance public awareness through effective communication tools and event planning, further solidifying my commitment to community engagement and relationship building.

Experience

Work history, roles, and key accomplishments

KI
Current

Employment Counselor

Kamloops Society for Community Inclusion

May 2023 - Present (2 years 1 month)

As an Employment Counselor, I assess clients' skills and interests to help them secure employment. I identify barriers to employment, find job opportunities, and provide support in job search strategies, resume writing, and interview skills. I also conduct workshops and follow up on job placements.

HW

Tasting Room Associate

Harper's Trail Winery

Mar 2022 - Aug 2022 (5 months)

Responsible for daily operations of the tasting room, including maintaining inventory, using the POS system, and promoting wine sales. I engaged with customers enthusiastically while ensuring a clean and organized environment.

Education

Degrees, certifications, and relevant coursework

Thompson Rivers University logoTU

Thompson Rivers University

Bachelor of Communications, Communications

2018 - 2022

Grade: 3.61

Completed a Bachelor of Communications with a major in Public Relations and a minor in Marketing. Achieved Dean's List honors in Winter 2020, Fall 2020, and Fall 2021 with a GPA of 3.61.

Tech stack

Software and tools used professionally

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Maria Aguirre - Employment Counselor - Kamloops Society for Community Inclusion | Himalayas