Brady Burns
@bradyburns
Reliable and motivated professional with strong communication skills.
CanadaWhat I'm looking for
I am a reliable and motivated individual with a strong background in communication and problem-solving. My experience as a Residence Assistant at Brock University has honed my ability to respond effectively to student concerns and conflicts, enhancing my critical thinking and active listening skills. I thrive in team settings, where I can collaborate with others to create a supportive environment for students.
In addition to my role at Brock University, I have worked at Tim Hortons and Ocala Winery, where I developed my customer service skills in fast-paced environments. I take pride in delivering exceptional customer experiences, whether it's serving customers efficiently or resolving their concerns with professionalism. My adaptability and positive attitude have always helped me maintain a calm demeanor under pressure, ensuring smooth operations during busy shifts.
Experience
Work history, roles, and key accomplishments
Residence Assistant
Brock University
Sep 2023 - Present (1 year 10 months)
Responded to student concerns and conflicts during rounds, strengthening problem-solving and critical thinking skills. Developed strong active listening and communication skills while cooperating in a team- environment, engaging in support inquiries with students. Developed digital content for advertising campaigns and managed brand presence across Instagram, TikTok, and Twitter.
Team Member
Tim Hortons
Jan 2022 - Aug 2023 (1 year 7 months)
Worked in a fast-paced environment serving customers and preparing orders with accuracy and care. Collaborated with coworkers to keep things running smoothly during busy shifts. Handled occasional customer concerns calmly and professionally, helping to resolve issues and maintain a positive atmosphere.
Wine Server
Ocala Winery
May 2020 - Aug 2022 (2 years 3 months)
Replenished stock efficiently and maintained clean, organized displays to support retail operations and improve product visibility. Resolved customer concerns using clear communication, creating a welcoming environment that supported strong and repeated sales. Recommended wines through personalized service and strong product knowledge, consistently driving customer engagement and purchases. Led wi
Education
Degrees, certifications, and relevant coursework
BUBrock University
Bachelor of Arts, Psychology
Currently pursuing a Bachelor of Arts in Psychology, focusing on human behavior and mental processes. Developing strong analytical, research, and communication skills.
All Saints Durham Catholic School
High School Diploma, General Studies
Completed high school education, developing foundational academic skills. Gained experience in various subjects and prepared for post-secondary studies.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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