Margret Mushura

I am a final-year Information Technology student with practical industrial attachment experience in IT assistance and system administration at a major retail firm. I am results-driven, organized, and able to work independently while collaborating effectively with diverse teams.

During my attachment I provided technical support for tills, servers, and retail systems (LS Central), performed workstation setups and OS installations, managed backups and recovery, and assisted with LAN/WAN configuration and SQL-based reporting. I have hands-on experience troubleshooting hardware and POS terminals and reconciling weekly sales data between branch servers and headquarters.

I am eager to apply my academic knowledge and practical expertise to improve organizational efficiency, continue learning new technologies, and contribute reliably to IT operations and business continuity planning.