Margret Mushura
@margretmushura
Final-year IT student and systems support technician focused on retail IT solutions.
What I'm looking for
I am a final-year Information Technology student with practical industrial attachment experience in IT assistance and system administration at a major retail firm. I am results-driven, organized, and able to work independently while collaborating effectively with diverse teams.
During my attachment I provided technical support for tills, servers, and retail systems (LS Central), performed workstation setups and OS installations, managed backups and recovery, and assisted with LAN/WAN configuration and SQL-based reporting. I have hands-on experience troubleshooting hardware and POS terminals and reconciling weekly sales data between branch servers and headquarters.
I am eager to apply my academic knowledge and practical expertise to improve organizational efficiency, continue learning new technologies, and contribute reliably to IT operations and business continuity planning.
Experience
Work history, roles, and key accomplishments
IT Student Attachee
OK Zimbabwe Limited
Jul 2024 - Jul 2025 (1 year)
Provided technical support for tills, servers, and retail systems; performed workstation setups, OS installs, email configuration, and backup/recovery, and reconciled weekly sales reports between branch servers and HQ to support continuity.
Education
Degrees, certifications, and relevant coursework
Catholic University of Zimbabwe
Bachelor of Business Management (Honors) in Information Technology, Information Technology
Pursuing a Bachelor of Business Management with Honors in Information Technology (final-year student).
Ngezi High School
ZGCE Advanced Level, Advanced Level (Mathematics and Business Studies)
Completed ZGCE Advanced Level with 2 passes in Pure Mathematics and Business Studies.
Ngezi High School
ZGCE Ordinary Level, General Secondary Education
Completed ZGCE Ordinary Level with 9 passes including English Language, General Mathematics, Pure Mathematics and Science.
Availability
Location
Authorized to work in
Job categories
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