Marella Emnace
@marellaemnace
Detail-oriented data processing representative skilled in data entry, records management, and customer-facing support.
What I'm looking for
I am a data processing representative with hands-on experience issuing certificates of insurance, managing emails, and maintaining accurate records at a BPO. I combine practical skills in data entry and payment information facilitation with a disciplined work ethic.
My role includes handling cancellations, endorsements, renewals, reinstatements, and both personal and commercial claims support, alongside regular use of Excel, MS Word, and Outlook. I strive to ensure information accuracy and timely processing to support operational goals.
I am seeking to apply my education in Information and Communication Technology and my practical BPO experience to help a company meet and surpass its objectives while continuing to grow professionally through hard work and dedication.
Experience
Work history, roles, and key accomplishments
Data Processing Representative
Swak BPO Corporation
Jan 2022 - Present (3 years 9 months)
Processed customer and insurance data, issued certificates of insurance and managed email notices for cancellations, endorsements and renewals while maintaining accurate records to support claims and reinstatements.
Education
Degrees, certifications, and relevant coursework
Skill Power Institute Inc
Senior High School, Food and Beverage Services / Cookery
2019 - 2021
Grade: Grade 11 - Cookery; Grade 12 - Food and Beverages Services
Completed Senior High School (Grade 11 Cookery; Grade 12 Food and Beverages Services) at Skill Power Institute Inc from 2019 to 2021.
Systems Plus College Foundation
Information and Communication
2015 - 2018
Completed Information and Communication studies at Systems Plus College Foundation between 2015 and 2018.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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