Kathleen GUTIERREZ
@kathleengutierrez
Detail-oriented Senior Process Associate with strong data management skills.
PhilippinesWhat I'm looking for
I am a dedicated professional with extensive experience in data management and process optimization. Currently, I serve as a Senior Process Associate at TATA Consultancy Services, where I perform thorough research on participant and beneficiary requirements for insurance companies. My role involves gathering and organizing critical data, ensuring accuracy before entering it into client databases.
Previously, I worked as a Data Entry Specialist at Diversify Offshore Staffing Solutions, where I honed my skills in digitizing data and providing essential support to brokers. My career began at Accenture, where I dealt with billing and payment exceptions, earning recognition for my productivity and attention to detail. I am passionate about delivering high-quality results and continuously improving processes to enhance efficiency.
Experience
Work history, roles, and key accomplishments
Senior Process Associate
TATA Consultancy Services
Dec 2021 - Present (3 years 6 months)
Performed research on participant and beneficiary requirements and eligibility on behalf of servicing insurance companies. Gathered and organized data before entering it into client databases.
Data Entry Specialist
Diversify Offshore Staffing Solutions
Jul 2021 - Present (3 years 11 months)
Collected and digitized data such as invoices, bills, and client information. Provided assistance to brokers via email.
Property Registration Associate
Altisource Business Solutions, Inc
Aug 2014 - Present (10 years 10 months)
Dealt with local property registrations to ensure client compliance. Completed property registrations on behalf of mortgage servicing clients.
Transaction Processing Representative
Accenture
Feb 2010 - Present (15 years 4 months)
Dealt with billing, payment, and meter reading exceptions generated from various internal and external sources. Updated accounts and completed billing transactions to rectify billing errors and process adjustments.
Education
Degrees, certifications, and relevant coursework
DUDe La Salle University
Bachelor of Science, Office Administration
Completed a Bachelor of Science in Office Administration, gaining foundational knowledge and practical skills relevant to office management and administrative tasks.
Tech stack
Software and tools used professionally
Availability
Location
PhilippinesAuthorized to work in
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