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Mark Lewin AquinoMA
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Mark Lewin Aquino

@marklewinaquino

Customer-service oriented data processing specialist delivering accurate, timely banking data and exceptional client support.

Philippines
Message

What I'm looking for

I seek a role where I can apply data processing and customer service skills to ensure data integrity, assist customers, and grow within a collaborative banking or operations team.

I am a data processing specialist with hands-on experience in banking operations and customer service, focused on accurate data entry, quality checks, and maintaining confidentiality. At Metrobank I performed data updates, managed email inquiries, and supported phone banking to ensure customers received clear, appropriate information.

I prioritize data integrity and customer satisfaction, collaborating with teams to resolve discrepancies and meet deadlines while promoting bank products when appropriate. My background in Business Management supports strong organizational skills and an ability to manage multiple priorities in fast-paced environments.

Experience

Work history, roles, and key accomplishments

ME

Customer Service Associate

Metrobank

Jan 2011 - Jan 2020 (9 years)

Managed teller and basic branch transactions including deposits and withdrawals, verified cash and checks, and promoted bank products to achieve high customer satisfaction.

Education

Degrees, certifications, and relevant coursework

SC

San Sebastian College

Bachelor of Science, Business Management

2001 - 2010

Completed a Bachelor of Science in Business Management at San Sebastian College between 2001 and 2010.

Tech stack

Software and tools used professionally

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Mark Lewin Aquino - Data Processing Associate - Metrobank | Himalayas