Marcos Luz

I am a bilingual professional fluent in English and Portuguese with solid experience in communication, sales, negotiation, and customer service. Since 2021 I have worked as a Social Media & Content Manager, planning and executing digital strategies that increase engagement, sales, and customer retention.

I have international work experience in Ireland and Malta (2019–2021), where I strengthened my English fluency, supported international sales and customer service, and adapted to multicultural environments. I have also represented major brands as a commercial model in national campaigns, developing professional presence and teamwork under pressure.

My core strengths include content production, copywriting, negotiation, and direct client communication—skills I apply to convert leads into loyal clients and to deliver service excellence across digital and in-person channels. I combine practical digital marketing training with a Web Design course and a Fundamentals of Big Data certificate to inform data-aware creative work.

I am open to opportunities in industries that value English proficiency and multicultural connections—such as cruises, maritime, tourism, and multinational firms—where I can contribute to growth through customer-focused strategies and cross-cultural communication.