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Marco MurakamiMM
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Marco Murakami

@marcomurakami

Senior Software Engineer at BairesDev who built DutchBros' PayloadCMS platform, cutting content overhead by 40%.

Mexico
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At BairesDev, I built PayloadCMS for DutchBros, replacing a Google Docs workflow and reducing content management overhead by 40%. I also led the migration for 500+ daily users and designed Cloudflare storage for PDFs, media, and forms.

At KMS Healthcare, I worked on HumanAPI and First Stop Health, centralizing health-data integrations and migrating backend systems to Node.js. Across my work, I’ve developed software for banking, fintech, healthcare, and entertainment, including HIPAA-compliant data pipelines and event-driven systems.

Experience

Work history, roles, and key accomplishments

PA

Site Reliability Engineer (SRE)

Paramount+

Jul 2023 - Oct 2024 (1 year 3 months)

Automated Datadog integration across 100+ services, reducing monitoring setup time from 2 days to 2 hours. Generated 50+ runbooks programmatically, improving MTTR by 40%.

YA

Software Engineer

Yalo

Feb 2020 - Jul 2022 (2 years 5 months)

Built Flow Maker app from scratch, a workflow configuration platform serving 10K+ daily bot interactions. Migrated WhatsApp bots to new architecture, improving message delivery reliability to 99.5%.

NE

Full Stack Developer

Nekso

Sep 2018 - Aug 2019 (11 months)

Owned admin dashboard for operations team, providing real-time visibility for 100K+ daily trips. Implemented Selenium/TestNG automation, reducing regression testing time by 50%.

PA

Backend Engineer

Payclip

Apr 2018 - Sep 2018 (5 months)

Upgraded MongoDB across 10+ microservices, improving query performance by 40%. Designed credit card access control system using JDK 1.8, MongoDB, and AWS API Gateway.

WG

Sr. Operations Analyst & Sr. Developer

Wavy Global

Dec 2014 - Apr 2018 (3 years 4 months)

Managed omnichannel messaging platform serving 1M+ monthly messages for enterprise clients. Led third-party integrations and developed Banamex OTP and Marketing applications processing 500K+ daily transactions.

SO

Software Engineer

Softtek

Jan 2012 - Jan 2014 (2 years)

Developed SAT tax collection module ensuring regulatory compliance for 10K+ monthly transactions. Led UI modernization for Scotia Online portal, improving user experience and reducing page load times by 25%.

HU

Software Engineer, R&D

Huawei

Nov 2011 - Jun 2012 (7 months)

Developed Mobile Newspaper project for América Móvil, serving 2M+ subscribers. Led requirements development for Yahoo, In2go, and Movistar, and served as Project Manager for SDP project at Telefónica Movistar.

IS

Java Developer

IT Skill

Jul 2010 - Oct 2011 (1 year 3 months)

Developed EVA project and General Monitor for Bolsa Mexicana de Valores, processing 100K+ daily stock market transactions. Migrated main engine of Mexican Stock Exchange, ensuring zero downtime and data integrity.

Education

Degrees, certifications, and relevant coursework

Instituto Tecnológico Autónomo de México (ITAM) logoII

Instituto Tecnológico Autónomo de México (ITAM)

Computer Science

Studied Computer Science at ITAM, completing the program in December 2010.

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