At Wynndalco Enterprises, LLC, I support technology across Chicago Public Schools, diagnosing hardware, software, networking, and operating system issues on Dell, Lenovo, Apple macOS, and Chromebook devices.
I manage the lifecycle of 10,000+ technology assets, from deployment and inventory reconciliation to repairs, warranty tracking, and recycling. I also lead annual inventory audits across 20+ schools, achieving 100% compliance with district asset management and reporting requirements.
I support Windows 11 migration initiatives by assessing device readiness, performing upgrades, validating application compatibility, and providing end-user training. I also image and refresh operating systems using district-approved processes.
I deploy and troubleshoot classroom display systems, including Promethean, SMART, ViewSonic, and ClearTouch. My support also covers Microsoft 365, workstation setup, printers, and district-supported software platforms.
