Open to opportunities

Marcin Lis

@marcinlis

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Senior Atlassian Engineer with expertise in automation and project management.

United Kingdom

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What I'm looking for

I am looking for a role that fosters innovation and values collaboration, where I can contribute to impactful projects and continue to grow my expertise.

As a Senior Atlassian Engineer at Flutter Entertainment Plc, I drive performance and security initiatives for Atlassian products, ensuring stability and scalability. My relentless focus on automation has significantly enhanced productivity across teams, allowing for a seamless transition from manual processes to automated routines.

With a strong background in project management and technical support, I have successfully led enterprise-wide transformation programs and collaborated closely with stakeholders to optimize JIRA projects. My experience spans various roles, including IT Specialist and Network Administrator, where I honed my skills in incident management, change management, and customer support.

I am passionate about leveraging technology to deliver business value and continuously seek opportunities for professional growth and development. My commitment to excellence and my ability to adapt to new challenges make me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Current

Senior Atlassian Engineer

Current

Flutter Entertainment Plc

Aug 2019 - Present (5 years 10 months)

Drive performance, disaster recovery, security, and scaling initiatives for Atlassian products. Provide support for project management, focusing on automation and Agile adoption. Collaborate with teams to enhance toolsets and optimize JIRA projects.

Atlassian Jira Agile Automation Project Management Disaster Recovery Security User Training Stakeholder Engagement

Atlassian Engineer

Deviniti Sp. z o.o.

Apr 2019 - Aug 2020 (1 year 4 months)

Collected requirements and provided support for various Atlassian tools. Conducted training and consultations for customers while assisting sales with technical knowledge.

Atlassian Customer Support Technical Training Problem Solving Consultation Sales Support

Tool Engineer

Trapeze Poland sp. z o.o.

Sep 2017 - Mar 2019 (1 year 6 months)

Implemented and administered Rational Doors Next Generation and Atlassian JIRA software. Developed training courses and led tooling strategy for software development activities.

Atlassian JIRA Tooling Training Development

Customer Technical Leader / Project Manager

IBM GSDC Polska Sp. z o.o.

Nov 2015 - Jul 2017 (1 year 8 months)

Managed change and incident processes, led crisis management efforts, and coordinated business continuity exercises. Provided consulting and support for infrastructure projects.

Change Management Incident Management Crisis Management Root Cause Analysis Project Management Consulting Business Continuity

IT Specialist

IBM GSDC Polska Sp. z o.o.

May 2014 - Oct 2015 (1 year 5 months)

Managed team tasks and provided third-line technical support. Developed process documentation and trained less experienced employees.

Team Management Technical Support Documentation Process Improvement

Network Engineer

Exa Networks Limited

Jan 2014 - Apr 2014 (3 months)

Managed service delivery processes and provided technical support for network issues. Configured and managed routers and firewall devices.

Network Management Technical Support Documentation Service Delivery

IT Specialist

IBM GSDC Polska Sp. z o.o.

Jul 2011 - Nov 2013 (2 years 4 months)

Ensured application availability and provided support for business intelligence environments. Created manuals and working instructions for support teams.

Business Intelligence Documentation User Training Technical Support Process Improvement