Marcelo borges de lima

I’m a customer-focused professional with experience in English teaching, communication, and client support. I’m fluent in English and Portuguese, and I bring strong interpersonal skills with a practical mindset for solving problems efficiently.

Through my private tutoring work, I deliver personalized learning, create engaging materials, monitor progress, and manage online classes and schedules while building long-term relationships through excellent customer service. I’m now seeking a remote Customer Support role where I can apply email and live chat support, time management, and tools like Google Workspace and Microsoft Office to help customers successfully—consistently.