Lara Maciel

I am a customer service and support professional focused on humanized, agile, and efficient service that increases customer satisfaction and loyalty. I combine clear, empathetic communication with strong problem-solving, quick learning of new tools, and a disciplined approach to perform well in dynamic environments.

My background includes years of one-on-one teaching and recent roles in secretary and customer care where I managed schedules, handled inquiries, supported marketing activities, and strengthened customer relationships. I bring experience with SaaS and e-commerce platforms, knowledge of digital marketing and Facebook Ads, fluent English, and a commitment to continuous improvement and reliable teamwork.