Looking for a job

Marceline Bogue Jimenez

@marcelineboguejimene

Message

I resolve customer needs efficiently across hospitality, retail, and remote support environments.

Spain

Message

What I'm looking for

I'm looking to bring my bilingual customer service, multitasking, and problem-solving skills to a growing remote Customer Service Representative team.

I've delivered high-volume food and beverage service at Red Seven in Madrid, managing orders, drink preparation, delivery, and customer expectations in a fast-paced environment.

As Store Manager at Aloha Coins and Collectables, I ran daily retail operations, oversaw inventory and supplier coordination, planned local marketing initiatives, and trained staff on product knowledge and service standards. I also supported lock installation and repair projects at the U of M Lock Shop while maintaining a safe, organized workspace.

I'm bilingual in English and Spanish, calm under pressure, and focused on clear communication, accurate follow-through, and efficient problem-solving. I'm seeking to bring my customer service, multitasking, and operations experience to a remote customer support team.

Experience

Work history, roles, and key accomplishments

Current

Camarero / Server

Current

Red Seven

Jan 2026 - Present (7 months)

Delivered accurate, high-volume food and beverage service, consistently meeting customer expectations, by managing order-taking, drink prep, and delivery in a fast-paced floor environment. Maintained full compliance with health and cleanliness standards and strengthened team throughput during peak hours.

Customer Service Food and Beverage Services Order Taking Drink Preparation Health and Safety Compliance Team Coordination

Store Manager

Aloha Coins and Collectables

Jan 2024 - Jul 2025 (1 year 6 months)

Ran daily retail operations for a specialty collectibles store, maintaining accurate inventory and on-time reordering, by overseeing stock counts, supplier coordination, and floor management. Grew store visibility and customer engagement by planning local marketing. Delivered consistent satisfaction by training staff on product knowledge and service standards.

Team Coordination

Assistant Locksmith

U of M Lock Shop

Jan 2022 - Dec 2023 (1 year 11 months)

Supported lock installation, repair, and replacement projects, ensuring consistent job completion within shop timelines, by assisting a licensed locksmith on daily service calls. Maintained shop safety and organization, achieving zero safety incidents, by upholding clean, hazard-free workspace standards.