Looking for a job

Angel Espinoza Ureta

@angelespinozaureta

Message

I support customers and manage requests across retail, insurance, and hospitality.

Spain

Message

What I'm looking for

I'm looking for a part-time remote customer service role where I can resolve customer questions, follow up on requests, confirm orders or services, and use digital tools such as CRM and chat.

I've supported customers directly across insurance, real estate, retail, and hospitality, resolving questions clearly and following requests through to completion.

At Seguros Alminora, I advised customers by phone and in person, prepared tailored commercial proposals, and tracked interested clients through closing.

At Tecnocasa Group, I managed client follow-up, documentation, contracts, and agreements using CRM daily. My retail and event hospitality work also strengthened my ability to handle payments, stock, high-volume service, and customer requests under pressure.

I'm organized, detail-oriented, and comfortable working independently with CRM, chat, and document-management tools. I'm looking to bring this customer-focused approach to a part-time remote customer service role.

Experience

Work history, roles, and key accomplishments

Agente comercial de seguros

Seguros Alminora

Feb 2025 - Mar 2025 (1 month)

Provided customer service and advice by phone and in person, resolving queries professionally. Prepared personalized commercial proposals and followed up with interested clients until closing.

Customer Service Sales CRM Communication Skills Follow up

Agente inmobiliario

Tecnocasa Group

Oct 2024 - Dec 2024 (2 months)

Managed client acquisition and follow-up, maintaining constant communication throughout the process. Handled documentation and confirmed contracts and agreements, using CRM daily for organized tracking.

CRM Customer Relationship Management Documentation Communication Skills Follow up

Dependiente de tienda

Primaprix

Mar 2024 - Aug 2024 (5 months)

Provided direct customer service, resolved queries, and handled sales. Managed cash register, stock control, and shift closing with attention to detail.

Customer Service Cash Handling Stock Control Sales

Camarero

Guleria Restaurante

Jan 2023 - Dec 2023 (11 months)

Provided direct customer service in the dining area, took orders, and resolved requests. Coordinated with the kitchen to meet service times.

Customer Service Order Taking Coordination Communication Skills

Jefe de barra / Camarero

What Event

Jan 2020 - Dec 2022 (2 years 11 months)

Provided fast and professional customer service at high-traffic events. Managed cash and agile billing under pressure, maintaining a friendly demeanor. Coordinated team to ensure smooth service.

Customer Service Cash Handling Team Coordination Pressured Environment