Manvi Malik
@manvimalik
Customer Service Manager who blends accurate cash handling, strong admin support, and Sage 50 accounting training.
What I'm looking for
I’m a detail-oriented Customer Service Manager with experience delivering high-quality service in fast-paced, high-volume environments. I process customer transactions accurately, maintain proper cash-handling procedures, ensure pricing accuracy and compliance, and resolve issues efficiently—while keeping my checkout area organized and ready for continuous flow.
I also bring hands-on administrative support experience from my work as an Administrative Assistant, including calendar management, filing and documentation, deposits, debit/credit transactions, and front-desk coordination. Through academic training, I’ve built accounting fundamentals in Sage 50, payroll fundamentals, and core Accounts Payable and Accounts Receivable tasks like invoice entry, vendor payments, invoicing, and payment tracking.
Experience
Work history, roles, and key accomplishments
Sales Intern
Click Labs Private Ltd
Jan 2022 - Mar 2023 (1 year 2 months)
Supported sales representatives by identifying market opportunities and analyzing client requirements to deliver product recommendations. Helped resolve customer complaints and supported marketing activities through social media and Google Ads.
Education
Degrees, certifications, and relevant coursework
Northern Lights College
Applied Business Technology, Financial Assistant
2024 - 2025
Completed Applied Business Technology training as a Financial Assistant, including academic coursework in Sage 50 accounting software, payroll fundamentals, and accounts payable/receivable.
Manipal University Jaipur
Master of Business Administration, Business Administration
2022 - 2025
Studied for a Master of Business Administration (MBA) program in Jaipur.
Kurukshetra University
Bachelor of Commerce (Finance), Finance
2015 - 2018
Completed a Bachelor of Commerce (Finance) program.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
Skills
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