Manuel Aguiar

I’m a Trust & Safety professional with 3+ years of content moderation experience across major platforms. As a Native Portuguese speaker with C1 Cambridge-certified English, I bring clear judgment and consistent execution to high-stakes decisions.

In my current role, I review and classify 500–1,000 images daily for policy compliance across adult platform content. I also perform concurrent identity verification checks using YOTI and internal back office tools, escalating edge cases while maintaining strong accuracy metrics under time-sensitive conditions.

Previously at Conectys BPO Solutions (TikTok/ByteDance - Brazilian Market), I adjudicated user-generated video content for policy compliance and promotional eligibility. I identified and documented policy violations with precise violation coding, handled appeals, and adapted quickly to frequent guideline updates while operating across two moderation queues simultaneously.

Alongside production work, I’ve supported onboarding by conducting shadowing sessions, clarifying moderation guidelines, and demonstrating decision-making frameworks for policy-edge content. I’m especially motivated by relocation opportunities with long-term growth potential and the chance to keep improving quality, consistency, and reviewer performance.