Open to opportunities

Mansi Panwar

@mansipanwar

Message

I manage client accounts, resolve escalations, and drive collections across the property purchase lifecycle.

India

Message

What I'm looking for

I'm looking for a client-facing role where I can manage accounts end-to-end, resolve complex escalations, coordinate across teams, and improve client experience through analytical problem-solving.

At Godrej Properties Ltd, I independently managed 215+ client accounts as the single point of contact, resolving escalations, coordinating home loan processing, and achieving 95%+ collections efficiency.

I work closely with legal, finance, sales, operations, and banking teams to move account issues, registrations, disbursements, and client requests to timely closure. Previously at Akinna Milano, I used market research, consumer insights, pricing analysis, and customer behavior trends to support brand growth and business decisions.

Experience

Work history, roles, and key accomplishments

Client Relationship Executive

Godrej Properties Ltd

Jul 2025 - May 2026 (10 months)

Managed 215+ client accounts, achieving 95%+ collections efficiency. Owned escalations end-to-end and coordinated with banking, legal, and finance teams for smooth client experience.

Escalation Management Collections Home Loan Processing Cross functional Coordination Compliance Site visits Event Management Customer Relationship Management

Business Analytics Intern

Akinna Milano

May 2024 - Jul 2024 (2 months)

Conducted market research and analyzed consumer insights to support strategic decisions. Assisted in pricing analysis and prepared reports for management.

Market Research Consumer Insights Pricing Analysis Reporting Cross Functional Collaboration