Manoj User

I’m a freelance web designer and client support specialist focused on turning clear requirements into well-designed, functional websites. I communicate proactively with clients, deliver on timelines, and keep satisfaction high through steady updates.

In my freelancing work (including remote client support), I manage multiple projects while handling technical troubleshooting and guidance. I enjoy explaining technical concepts to non-technical clients and resolving issues quickly to keep projects moving.

Before that, I built customer-facing strength as a part-time Sales Associate, supporting customers with product inquiries, handling POS billing, and resolving concerns professionally. I also maintained product displays, organized inventory, and supported fast-paced daily store operations.

Alongside client work, I’ve started building my direction in data-related, AI-assisted workflows through Google certifications on prompting—using frameworks to extract insights, correct spreadsheet formulas, and support data visualization. I’m aiming to grow into roles where I can combine support excellence with technical problem-solving.