Open to opportunities

Himanshu Zode

@himanshuzode

Technical Business Analyst at Swiss Re Global Business Solutions India Private Limited, defining requirements for enterprise SaaS and API integrations.

India

Message

At Swiss Re Global Business Solutions India Private Limited, I define requirements for enterprise application enhancements and transformation initiatives. I translate business needs into implementation-ready requirements, process flows, data mappings, and acceptance criteria.

I’ve led requirements for an eDiscovery and legal hold platform enhancement and compliance-screening data-quality automation. My earlier work includes reinsurance claims operations at Swiss Re Global Business Solutions India Private Limited and P&C claims at ICICI Lombard General Insurance Ltd.

Experience

Work history, roles, and key accomplishments

Current

Technical Business Analyst

Current

Swiss Re Global Business Solutions India Private Limited

Oct 2023 - Present (3 years)

Own business analysis activities for enterprise application enhancements and transformation initiatives, leading discovery and requirement workshops, preparing BRDs/FRDs, and coordinating UAT and Agile delivery.

Business Analysis Requirements Gathering BRD FRD Process Mapping Data Mapping UAT Agile Scrum Jira Azure DevOps Confluence ServiceNow REST APIs SaaS Azure SQL Insurance Reinsurance

Claims Analyst

Swiss Re Global Business Solutions India Private Limited

Dec 2020 - Sep 2023 (2 years 9 months)

Managed reinsurance P&C claims operations for international markets across facultative and treaty business, coordinating with brokers, clients, and internal stakeholders.

Claims Management Reinsurance Property and Casualty Insurance B2B and B2C Messaging UAT Stakeholder Management

Claims Manager – Customer Service

ICICI Lombard General Insurance Ltd

Dec 2017 - Dec 2020 (3 years)

Managed medium- to high-complexity Property & Casualty claims, coordinating with corporate clients, loss adjusters, lawyers, and internal stakeholders through investigation and settlement.

Claims Management Property and Casualty Insurance Customer Service Stakeholder Management Negotiation Analytical Problem Solving

Quantity Surveyor

Hindustan Construction Company Ltd

Jul 2016 - Dec 2017 (1 year 5 months)

Managed commercial/project activities including client and subcontractor billing, SAP postings, quantity/rate variations, claims documentation, and stakeholder coordination.

Quantity Surveying Billing SAP Claims Documentation Stakeholder Coordination