Manish NepalMN
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Manish Nepal

@manishnepal

Performance-driven team manager with expertise in strategic operations management.

Nepal

I am a performance-driven team manager with expertise in strategic operations management. Throughout my career, I have consistently driven growth by implementing effective operations strategies. I have a proven track record of training and mentoring management teams, as well as recruiting top associates to deliver award-winning service. My knowledge of inventory management and merchandising practices has allowed me to optimize operations and enhance customer experiences.

I excel in troubleshooting problems and building successful solutions. As an excellent verbal and written communicator, I have cultivated positive relationships and exceeded goals. I am skilled in team development, supply ordering, promotional planning, loss prevention, store merchandising, report generation, budget administration, employee training, POS systems, staff management, customer service, accurate cash handling, resolving customer issues, and ensuring customer satisfaction. With my strong time management and trend tracking abilities, I consistently deliver results.

Experience

Work history, roles, and key accomplishments

MF

Customer Service Manager

Manly Flowers

Maintained customer satisfaction by handling complex escalated customer concerns. Achieved company customer service objectives through proper alignment of department policies with stated targets. Enhanced customer experiences with improved team workflows and more effective solutions for common problems.

MB

Store manager

Manly Flower boys

Customer service Supervisor and manager

WV

Customer service Supervisor and manager

Woolworths Mona vale

Customer service Supervisor and manager

Education

Degrees, certifications, and relevant coursework

Manish hasn't added their education

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Tech stack

Software and tools used professionally

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Manish Nepal - Customer Service Manager - Manly Flowers | Himalayas