Open to opportunities

Manisha User

@manishauser5

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Manager in content & communication with 15+ years delivering accurate, confidential documentation.

India

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What I'm looking for

I’m looking for a role where attention to detail, confidentiality, and consistent output matter—so I can own documentation, reporting, and coordination with strict process adherence and on-time quality.

I’m an accurate, process-driven professional with 15+ years of experience across documentation, quality checking, report writing, data handling, transcription, and back office coordination. I’ve led documentation and brand communication work, managing cross-functional coordination while keeping output consistent and timely.

In my roles as Senior Manager and Content & Communication Manager, I handled editorial processes and ensured on-time delivery by coordinating with multiple teams. Earlier, I built strong quality and confidentiality practices as a Transcription Specialist, Senior Executive – Quality Checker, and Report Writer—transcribing English and Hindi interviews with high accuracy, maintaining strict deadlines, and preparing background verification reports with 98%+ accuracy.

Experience

Work history, roles, and key accomplishments

Manager - Content & Comm

Oorja, JD School of Design

Jan 2023 - Feb 2024 (1 year 1 month)

Managed documentation, brand communications, and cross-functional coordination to ensure consistent, timely delivery. Maintained process adherence while handling back-office documentation needs.

Documentation Brand Communications Cross functional Coordination Process Adherence Back Office Report Writing MS Office Time Management

Contract Transcription Specialist

Crescendo Transcription Pvt. Ltd.

Nov 2021 - Jan 2023 (1 year 2 months)

Transcribed English and Hindi market research interviews with high accuracy while handling confidential client data. Used Express Scribe Pro and met strict deadlines consistently.

Transcription Hindi Transcription Accuracy Market Research Process Adherence

Senior Manager, Content & Comm

JD Institute of Fashion Technology

Aug 2019 - Aug 2021 (2 years)

Managed editorial processes and coordinated with multiple teams to ensure timely delivery. Ensured documentation and workflow integrity through consistent process oversight.

Cross functional Coordination Documentation Report Writing Process Adherence Time Management

Contract Transcription Specialist

Crescendo Transcription Pvt. Ltd.

Feb 2018 - Oct 2018 (8 months)

Transcribed English and Hindi market research interviews with high accuracy and maintained confidential client data handling. Completed work within strict deadlines using Express Scribe Pro.

Transcription Hindi Transcription Accuracy Market Research Process Adherence

Executive Assistant & HR Coord

NAREDCO

Feb 2015 - Mar 2017 (2 years 1 month)

Maintained confidential employee files and coordinated administrative processes supporting payroll documentation. Provided back-office support to ensure accurate, timely HR documentation handling.

Employee records management HR Documentation Administrative Coordination Documentation MS Office Accuracy Time Management Process Adherence

HR and Admin Executive

PID Pvt. Ltd.

Aug 2012 - Nov 2014 (2 years 3 months)

Maintained attendance records and assisted with payroll while managing HR and admin documentation. Supported document accuracy and ensured smooth administrative workflow.

Payroll Support HR Documentation Administrative Documentation Documentation MS Office Accuracy Process Adherence Time Management

Senior Quality Checker

CRP Technologies Ltd.

Feb 2010 - Sep 2011 (1 year 7 months)

Reviewed and validated background verification reports, identifying documentation discrepancies before client submission. Maintained quality benchmarks to support consistent verification outcomes.

Documentation Verification Accuracy Process Adherence MS Office

Report Writer

First Advantage Pvt. Ltd.

Jan 2007 - Jan 2009 (2 years)

Prepared and verified background verification reports with 98%+ accuracy. Coordinated with internal teams on discrepancies and ensured documentation integrity.

Report Writing Background Verification Accuracy Coordination Process Adherence